Our market leading service is with you all the way

From expert installation & roll-out support, unlimited one-to-one training and an unbeatable award winning customer service team - we ensure all users get full value from Alpha in the short and long term.


Our award winning service includes free one-to-one training for all users during which we'll customise Alpha to suit your personal requirements.

We also provide unlimited one-to-one refresher training to ensure you continue to get the best out of Alpha and are familiar with the new features we add on a regular basis.

Additionally, you'll have access to friendly London-based customer support from 7:00am to 5:30pm. We encourage customers to call. You'll find that we have a can-do attitude to adding new features.

"Thank you for your hours of help steering me through my difficulties. You have converted me into an Alpha enthusiast!"

"Just a quick note to management to thank the Alpha support team for their efficiency & knowledge in always keeping us up and running. It's such a shame that we don't receive the same level of support from all our contracted suppliers"

"I am really, really grateful for the Alpha teams help and assistance. This is a view shared universally and unanimously by the other users in my office."


Our in-house team of experts are experienced in assisting our clients with the setup and ongoing maintenance of Alpha across multiple locations but the really good news is - its never been more simple.

  1. No desktop installation required
  2. Automatic product updates
  3. No internal firewall issues
  4. Instant start-up with no data-load time
  5. Automatic configurations replicated across devices


"What I liked about the team at Alpha was their complete understanding of the challenges of rolling out new software to multiple users and locations."


Sign-up for our FREE Alpha Terminal trial

We provide free one-to-one training so you'll know exactly how to get what you want from Alpha.

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